Shipping policy

Shipping & Delivery Policy

Shipping and delivery options vary depending on the size, nature, and destination of each item.

Shipping

Smaller items may be shipped via standard carrier services. Shipping rates are calculated based on the item and destination. Once an order has shipped, tracking information will be provided when available.

Furniture, Artwork & Oversized Items

Furniture, artwork, and oversized or fragile items are available for local pickup or professional delivery, which can be arranged separately. Delivery availability and pricing vary based on the item and destination.

Local Pickup & Delivery

Local pickup is available at our Mill Valley showroom.

For delivery arrangements, availability, and pricing, please contact showroom@shopcaminoinc.com.

Customers are responsible for ensuring that purchased items will fit through doorways, stairways, elevators, and other access points prior to delivery. Any special delivery requirements should be communicated in advance.

Damages in Transit

Please inspect your order upon arrival or delivery. If an item arrives damaged, please contact showroom@shopcaminoinc.com promptly with photos of the item and its packaging so we can evaluate the issue and assist you.

Questions

For any questions regarding shipping, pickup, or delivery prior to purchasing, please contact showroom@shopcaminoinc.com.